‘People think you’ve got 10,000 cats’: the support group for hoarders

Many hoarders are scared to seek help but one UK housing association is taking a more empathetic approachAt one end of the table sits Tony*, who showers at his local leisure centre in Birkenhead every day. His landlord won’t fix his bathroom because of his hoarding. Then there’s Sarah*, who ended up homeless with her three teenagers after their landlord evicted them because of hoarding. In her new home the problem has started again, but she says she’s petrified to ask for help in case she loses